ZITO Wheels offers a 2 Year Structural Warranty and a 1 Year Finish Warranty. To any of our customers who have a warranty issue, please contact us directly at our warranty department to handle any warranty claims. ZITO Wheels warranty is only for the original purchaser. Please make sure all wheels are test fitted for proper fitment and brake clearance.
Curb rashed wheels, rock chips, improper tire mounting, improper installation, improper mounting equipment. Please make sure the installed has the correct mounting machinery to mount tires onto ZITO Wheels.
WHEELS & TIRE INSTALLATION
To ALL ZITO Wheels customers, please contact us for tire size recommendations and any wheel fitment questions. We NEVER take responsibility for incorrect tire sizes and wheel fitments installed on your vehicle. Please make sure you test fit wheels before mounting wheels and tires to your vehicle. Please be sure that the shop mounting your tires has the correct mounting equipment. Improper mounting machinery may cause damage to your wheels.
MATERIALS & STRUCTURE
We recommend the use of soap and water “Standard Car Soap & Water”. We are NOT responsible for any staings or damage caused by chemicals, detergents, automatic car washes, polishing compunds, or coarse abrasives on ZITO Wheels. ZITO Wheels should not be cleaned while wheels are “HOT”. Using chemicals, detergents, polishing compounds, automatic car washes may cause wheel staining and is NOT covered under warranty.
WHEEL CARE AND MAINTENANCE
ZITO Wheels are typically low pressure cast wheels. Low pressure casting uses positive pressure to move the molten aluminum into the mold quicker and achieve a finished product that has improved mechanical properties (more dense) over a gravity case wheel. Low pressure casting has a slightly higher production cost over gravity casting. Low pressure is the most common process approved for aluminum wheels sold to the OEM market. Low pressure cast wheels offer a good value for the aftermarket community as well. Some companies offer wheels that are produced under a higher pressure in special casting equipment to create a wheel that is lighter and stronger than a wheel produced in low pressure. Once again, in the quest for lighter weight, there is a higher cost associated with the process.
*Individual wheel weights vary between 24-34 pounds for our cast wheels, depending on finish and sizing.
Any wheels that need to be returned to our facility must have a RMA, if any wheels that have been returned without a RMA will be returned back to the shipper. Please make sure the wheels are packaged in the original ZITO Wheels packaging. ZITO Wheels will ONLY accept returned wheels that have NOT been mounted with tires. Once the wheels have been mounted, they CANNOT be returned! Any wheels that are returned are subject to a 25% restocking fee.
Orders that are processed then canceled prior to shipping are charged a 20% restocking and processing fee.
Custom orders will not be refunded nor be allowed to returned. “Custom” means custom finish or customer desired fitments.